Privacy policy

Store Partnership: Simbe Shop is run and managed by Ponytail Headache. Simbe selects the products you see on this site, and Ponytail Headache procures and fulfills the products on Simbe's behalf. Ponytail Headache also manages this web site and responds to all customer service needs. To find out more about Ponytail Headache please visit www.ponytailheadache.com.

Privacy Information: Your privacy is safe. No financial information is stored in any system on this web site and all transactions are processed through Shopify’s secured processors. You may opt in to receive e-newsletters, site information, featured deals, and info Simbe wishes to share directly with you. Ponytail Headache will share this marketing information with Simbe, and you may opt-out at any time. Ponytail Headache or Simbe does not sell your email address or shipping address to other parties.

Your Personal Information: Simbe collects your personal information when you provide it to us as you place your order, including your name, shipping and billing address, and email address. We use this information to process your order, provide you with support, and update you on your order status.

Anonymous Information: We collect non-personal information from you, including your browser type, the URL of the previous website you visited, your ISP, operating system, etc. This information is anonymous, aids us in improving your experience with us, and is collected by almost all sites that you visit.

Cookies: Like almost all e-commerce websites, we use cookies. Our cookies do not store any of your personal information, but they do allow us to do things like keep items in your shopping cart during your visit or provide you with a more personalized user experience. We may use selected third parties for marketing and analysis purposes. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. We feel that the use of 3rd party services such as this improves your online experience because they allow you to see ads that will be more likely something you are interested in, rather than punch the monkey ads all day.

Security: We maintain best practices to protect your information, which includes appropriate physical as well as electronic security measures. This website is secured with a Web Server Certificate.